Membership terms & privacy

Monthly membership

The Flower Club is a recurring monthly subscription for one florist’s-choice arrangement each paid month. Membership renews automatically on the monthly billing date until canceled.

• Petite Bloom: $45 per month with delivery included within 25 miles of ZIP 75225.
• Classic Bloom: $65 per month with delivery included within 25 miles of ZIP 75225.
• Royal Bloom: $85 per month with delivery included within 25 miles of ZIP 75225 and a decorative vase.

Applicable sales tax is calculated at checkout. Flower varieties and colors depend on season and availability.

Delivery

Flower Club is delivery-only; pickup is not offered. After joining, the member selects a preferred recurring monthly delivery date and time from the dates The Royal Bloom has made available. Future paid deliveries are scheduled automatically near that same calendar day. Available dates and capacity may vary because of holidays, personal events, weather, or studio closures. When the preferred day is unavailable, The Royal Bloom may schedule the closest available owner-approved date and notify the member.

Delivery is included with every membership for addresses within a 25-mile radius of ZIP 75225. Addresses outside that area require approval and may involve an additional fee. If an address cannot be served, The Royal Bloom will contact the member to resolve or refund the affected delivery.

Payments and failed renewals

Stripe securely processes subscription payments. The Royal Bloom does not store full card numbers. Members can use the secure customer portal to update payment methods and view invoices. If a renewal fails, the member may receive a secure Stripe link to update payment. A delivery is created only for a successfully paid monthly invoice.

Plan changes

Members may switch among Petite, Classic, and Royal in the secure customer portal. Plan changes do not create a prorated charge or credit. The new monthly amount is charged on the next renewal date, and the new arrangement size begins with the next paid monthly delivery.

Cancellation and refunds

Members may cancel through the secure customer portal. Cancellation takes effect at the end of the current billing period and stops future automatic charges. Any arrangement already paid for remains scheduled unless The Royal Bloom contacts the member.

If flowers or materials have already been sourced or design work has begun, the current month may not be refundable. Contact The Royal Bloom promptly if a billing or delivery issue occurs so it can be reviewed fairly.

Privacy

Customer contact, delivery, subscription, and scheduling information is used to process the membership, deliver arrangements, communicate service updates, and maintain business records. Payment details are handled by Stripe, and transactional emails are delivered through The Royal Bloom’s email provider.

The Royal Bloom does not sell customer information. Customers may request correction of their contact information by emailing the address above.